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Frequently Asked Questions

About Us

Who are Harry & Cece?

Harry & Cece was named after our parents, they are our biggest supporters and have been with us every step of the way. They represent love, comfort and strength which is what we hope our brand brings to you as well.

What brands do you partner with?

Please take a look at the brands we partner with here.

Why do you work with Latin American brands?

We believe that Latin American fashion is going to revolutionize the industry given the quality of raw materials each country has to offer as well as the amount of talent these designers have. Our goal is to give them a platform to share their incredible work with you.

How do you pick the brands you partner with?

We have carefully selected all of our brand partners based on many conditions, but the three most important ones to us are:

  • They use materials that are originally from the country where they are from.
  • They celebrate Latin American culture through their designs.
  • All of their pieces are ethically made.

Shipping

Do you ship to all of Canada?

We currently ship to most provinces except for Quebec, Manitoba and Saskatchewan.

Do you ship internationally?

No, we currently do not ship internationally but we hopefully will in the future!

Is shipping free?

Yes!!

What is your return policy?

Please take a look at our return policy here.

Materials

What is Peruvian Pima cotton and how is it different from other types of cottons?

The quality of cotton varies greatly depending on where it’s from, its length and the conditions it grows under. Peruvian Pima cotton is considered one of the world’s top cotton species given its softness and durability.

Peruvian pima cotton benefits:

  • Softer and more absorbent than other cotton species
  • Highly resistant to pilling
  • Hand-harvesting results in fibers free from impurities which dye beautifully

What is the difference between alpaca or baby alpaca and wool?

Alpaca wool is lighter, more breathable and up to seven times warmer than sheep’s wool. Given the fineness of the yarn, alpaca feels very soft and silky to the touch. 

Baby alpaca refers to the grading of the fineness of the fiber rather than the age of the alpaca it’s taken from. Baby alpaca comes from the softest parts of the alpaca, usually around the chest.